Effective Date: This policy becomes effective when you first access our website and remains in force until superseded.
This Privacy Policy provides a complete and detailed description of the information collected through this website and how that information is used, shared, stored, and protected. Our company and our service providers may collect or receive the types of information described below in connection with your access to and use of this website.
By accessing or using this website, you agree that you have read and understand this Privacy Policy and that you consent to the collection, use, and sharing of information as discussed below. If you do not agree with this Privacy Policy, do not access or use this website.
This Privacy Policy is incorporated into and made a part of our Terms of Use. We reserve the right to modify this Privacy Policy at any time. All changes will be effective immediately upon posting to the website, and by accessing or using the website after changes are posted, you agree to those changes. Material changes will be conspicuously posted on this website.
Information Security Framework and Practices
We do not guarantee that loss, misuse, or alteration of collected information will not occur, but we have security measures in place to help protect against the loss, misuse, and alteration of information under our control. Specifically, our online storefront uses Secure Socket Layers technology to encrypt information passed between your browser and our systems. We also maintain physical, administrative, and technical safeguards. Physically, our servers are housed in secure data centers with limited access. Administratively, we limit access to personal information to employees who need that information to perform their job functions. Technically, we employ firewalls, intrusion detection systems, and regular vulnerability scans. Despite these measures, the storage and communication of information can never be completely secure. No security system is impenetrable. Therefore, we do not guarantee that communications or other information that you submit or that are otherwise provided to us will be completely secure. If you become aware of any breach of website security or this Privacy Policy, please notify us immediately through our website contact form. If our security system is breached, we will notify you of the breach only if and to the extent required under applicable law.
Comprehensive Cookie and Tracking Technology Disclosure
We use a wide range of tracking technologies on our website. These include HTTP cookies, Flash cookies, HTML5 local storage, web beacons, pixel tags, clear GIFs, and device fingerprinting. Each of these technologies serves a specific purpose.
HTTP cookies are the most common tracking technology. They are small text files that your browser stores on your device. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. Session cookies are used to maintain your shopping cart and login status as you navigate our website. Persistent cookies are used to remember your preferences for future visits and to track your behavior over time.
Flash cookies, also known as local shared objects, are stored by Adobe Flash and can hold more data than HTTP cookies. We use Flash cookies only in limited circumstances, such as for video playback.
HTML5 local storage is similar to cookies but can store larger amounts of data. We use local storage to save your shopping cart if you leave our website and return later.
Web beacons, pixel tags, and clear GIFs are invisible graphics embedded in web pages or emails. They tell us whether you have viewed a particular page or opened a particular email. This helps us measure the effectiveness of our content and communications.
Device fingerprinting collects information about your device hardware and software, such as your operating system, browser version, screen resolution, language settings, time zone, and installed fonts. This information is used to create a unique identifier for your device that does not rely on cookies. Device fingerprinting is used for security purposes and fraud prevention.
We categorize cookies and tracking technologies into the following types. Strictly necessary technologies are required for our website to operate. Without them, you cannot use basic features such as adding items to your cart or checking out. Functionality technologies remember your choices and preferences, such as your language and region. Performance technologies collect anonymous information about how you use our website, such as which pages you visit most often and whether you receive error messages. Targeting and advertising technologies track your browsing across websites to build a profile of your interests so that we can show you relevant advertisements on other websites.
You have control over these technologies. You can use our cookie consent tool, which is displayed when you first visit our website, to accept or decline each category of non essential technologies. You can also adjust your browser settings to block all cookies, block only third party cookies, or delete existing cookies. Each browser is different, so you should consult your browser help menu for instructions. For Flash cookies, you can use the Adobe Flash Player settings manager. Please note that if you block or delete all tracking technologies, many features of our website will not function correctly. Your shopping cart will not be saved, you may need to log in repeatedly, and some pages may not display properly.
Information You Voluntarily Submit to Us
You can visit our website without sharing personally identifiable information, but you will be required to provide personally identifiable information in order to use certain website features, for example, to purchase products. We will collect any personally identifiable information from or about you that you choose to submit to us, which may include your name, physical address, email address, and telephone number. Specifically, we collect your personally identifiable information in connection with your purchase of products, in receiving and fulfilling information requests, and when you respond to communications from us such as promotional offers. We will use your personally identifiable information to process your orders for products, to communicate with you in connection with your orders, and to provide you with information and communications that you request or that we believe are relevant or may be of interest to you, subject to applicable laws and the terms of this Privacy Policy.
Payment Information Handling and Security
Purchases of products must be made by credit or debit card. All credit and debit card information is provided directly to our compliant third party payment processor. Our company does not directly access, handle, or store your credit or debit card information. To make a purchase, you will need to submit your name and your credit or debit card type, number, expiration date, security code, and billing address. We will maintain a record of the purchases that you make using our website. This record includes the products purchased, the date and time of purchase, the amount paid, and the shipping address. It does not include your full credit or debit card number. Our payment processor is contractually obligated to maintain the security of your card information and to use it only for payment processing purposes.
Mailing List Information and Electronic Communications
Our website may allow you to sign up for our mailing lists. If you sign up or otherwise opt in to receive promotions from us, you may need to submit your name and email address or other contact information. We will use this information to provide you with promotional and other electronic communications, including newsletters, new product announcements, special offers, and customer surveys. You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions contained in the applicable email. We may use a third party email provider to deliver these communications to you. Even after you opt out of marketing emails, we will still send you transactional emails related to your orders, such as order confirmations, shipping notifications, and customer service responses. You cannot opt out of transactional emails because they are necessary for your purchase.
Data Retention, Deletion, and Archiving
We retain your personal information for different periods depending on the type of information and the purpose for which it was collected. Order information, including your name, address, email address, and purchase history, is retained for as long as necessary to fulfill our legal obligations, including tax and consumer protection laws. Typically, this period is several years. Mailing list information, including your email address and subscription preferences, is retained until you unsubscribe. If you unsubscribe, we may retain your email address on a suppression list to ensure you do not receive future emails. Cookies and tracking data are retained according to the specific cookie type, ranging from a few hours to two years. You may request deletion of your personal information at any time by contacting us through our website. We will honor your request unless we are required by law to retain the information, such as for tax purposes or to resolve disputes.
Third Party Links, Services, and Advertisers
Our website may contain links to third party websites, including social media platforms, payment processors, and shipping carriers. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third party websites. When you click on a link to a third party website, you will be subject to that website’s privacy policy and terms of use. We encourage you to read the privacy policies of any third party websites you visit. Our website may also display advertisements from third party ad networks. These ad networks may use cookies and other tracking technologies to collect information about your browsing activity on our website and other websites in order to show you relevant advertisements. We do not share your personal information, such as your name or email address, with these ad networks. However, the ad networks may infer your interests based on your browsing activity.
Children’s Privacy and Age Restrictions
Our website is not intended for children under the age of majority in their state of residence. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us immediately through our website. Upon verification, we will delete that information from our records. We encourage parents and guardians to monitor their children’s online activities.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The most current version will always be posted on our website. We will indicate the effective date at the top of this Privacy Policy. If we make material changes, we will provide prominent notice on our website or by email if you have provided your email address. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using our website and request deletion of your personal information.
Your Rights, Choices, and Contact Information
Depending on your state of residence, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to receive a copy of that information in a portable format, the right to correct inaccurate information, the right to request deletion of your information, the right to opt out of the sale or sharing of your information, and the right to not be discriminated against for exercising your rights. We do not sell your personal information. To exercise any of these rights, please submit a request through our website contact form. We will verify your identity before responding. We will respond within the time period required by applicable law. You may also appeal our decision if we deny your request. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our website. We will do our best to resolve your concerns.